Senior Living, Workforce Engagement, How To's and Tips

Why Families Choose a Community

Looking for assisted living community

Looking for assisted living communities to house your loved ones is never an easy decision, especially with all of its moving parts. Considerations could range from how much (or how little) care they’ll need, proximity, activities, and a host of other things to think about. While it’s important to make sure potential residents and their families like your community, it’s also important to make sure that you have the capacity to care for them. In this post, we’ll discuss some of the top things families look for when choosing an assisted living community and how we can help make yours more appealing.

Changing Needs

There are so many different facets of change when it comes to the aging process, it can be difficult to keep up with all of them. From mental and physical changes to nutritional changes, residents in your care, as well as potential residents, need assurance that their needs can be met as they change. To see some of the needs that families could be looking for, check out AARP’s caregiving checklist for insights.

Staff Turnover

This is one of the more important aspects families may want to know about: how often does your community go through staff? If there is a revolving door of caregivers, it could be reflected in the quality and quantity of the care they’re able to provide residents. We’ve mentioned before that the industry average for caregiver turnover is around 42%. Communities that have trouble with staff retention tend to give more generalized care to their residents, which could contribute to lower resident satisfaction as well as caregiver job satisfaction. The TSOLife platform can help lower turnover by providing opportunities to staff to forge meaningful connections with their residents.

Staff-to-Resident Ratio

A community’s staff to resident ratio is directly influenced by staff turnover rates; the more staff you have coming and going, the less caregiver face time residents will get. Each state has its own standards for what the minimum ratios are between caregivers and seniors under their care. In Florida, the minimum staff to resident ratio is 1:20 for CNAs and 1:40 for licensed nurses. By helping to increase staff in assisted living facilities, the TSOLife program can positively impact the ratio of workers to residents. Families and potential residents alike both want to see more quality time spent with caregivers, which we can help ensure through both storytelling and through useful resident profiles.

Staff Training and Personality

Another important aspect sought after by families looking for assisted care is the overall training and personality of the staff, from dining staff all the way up to community directors. Yet another facet to caregiving that ties in with staff retention, having well-trained and satisfied staff comes with time and vertical movement in your community. The longer you can hold onto any given staff member, the more likely they are to make lasting impressions on your residents.

Activity Diversity

Along with a genuinely good place to live, prospects want to see how they’ll be spending their time in your community. Our platform is a great alternative to traditional community activities and helps residents open up about their lives and preferences. By getting to know their residents better, caregivers can offer activites tailored to what seniors under their care actually want. Additionally, residents who participate in our program could potentially alleviate any late-stage depression through the means of life review therapy. Potential residents and families ultimately want to see that it’s not just a place to live, but also a community to be part of.

 

There are so many other aspects to consider when looking for an assisted living community, but what we’ve covered are a few of the heavier topics that people want to see. The TSOLife program can help your community be more effective in the care that it provides, while also drawing in new residents and staff alike.

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Published by TSOLife