Employee turnover is plaguing the senior living industry. According to recent surveys, the annual rates of staff turnover in assisted living range from 21% to 135% across states and reach a national average of 42%. This means increased costs and lowered community-wide satisfaction. It can even decrease occupancy.
When faced with this challenge, senior care providers are encouraged to offer competitive wages, proactively recruit, improve training, and provide a comfortable work environment, among other tangible things. Yet, no one is making substantial strides in increasing staff retention.
That’s why we need to look at employee retention through a new lens.