A TSOLife Recap of FSLA's Annual Conference


The Florida Senior Living Association (FSLA) Conference wrapped up last Friday and we were lucky enough to be able to attend. As with some of the other conferences we’ve been to, there were elements that were unique, as well as a few things that were consistent from trade show to trade show. In this post we’ll recap some of our takeaways from the FSLA Conference including the Teepa Snow keynote and our CEO's SilverTalk.

Teepa Snow’s Keynote

After being in the Senior Living Industry for about 2 years, we finally had the pleasure of sitting in on a Teepa Snow keynote speech; her insights, on both the large and small scale, lived up to everything we’ve heard about her. One of the points she made that really stuck with us was that in residents with dementia, their ability to determine whether or not someone is a threat is impaired and they make a judgement in the first 7 seconds of meeting. It emphasized to us the importance of equipping staff and care teams with the information and insight needed to make that first 6 seconds a positive experience. The small bits of information that we usually don’t think about, like where to stand due to tunnel vision, can have huge impacts on our dementia care.

TSOLife's SilverTalk on Person-Centered Care

Our CEO, David Sawyer, was able to give a SilverTalk presentation last Friday on how person-centered care can help resolve some of the problems in the senior living space. David shared some of his thoughts on his presentation:

“I appreciated the opportunity to share my thoughts on personalization in senior living and to showcase how basing care on the individual level can help us with some of our toughest problems, problems like resident satisfaction and consistent engagement. It was also immensely gratifying to contribute to the thought leadership behind this movement to make the senior living industry something that everyone can get behind.”

In case you weren’t able to make it to the presentation, you can watch it here!

Something Different

The FSLA Conference organizers did an excellent job at adding in a few things that set it apart from other conferences we’ve been to. There was a Game of Thrones theme throughout the event and us, being huge fans, definitely enjoyed the people dressed as characters from the show and themed merchandise they had. There was also a silent auction that turned out to be a ton of fun. We were able to grab a Game of Thrones hat, a couple bottles of wine, and a journal. While these definitely aren’t things you’d find at every trade show, we commend the members of FSLA for introducing something different!

Overall the FSLA Conference was a success and we’re glad to have been a part of it. From Teepa Snow and SilverTalks to Game of Thrones and silent auctions, we couldn’t have asked for a better trade show. We hope to see you next year!




Company, Senior Living, Conferences

SLIF Recap Pt. 2: A  Supplier's Perspective

(Image by SLIF via Flickr)

The Senior Living Innovation Forum (SLIF) wrapped up a couple of weeks ago. It was an incredible 3 days out in Santa Barbara, California full of social gatherings, educational and informational sessions, and opportunities for collaboration across all fields in the senior living industry. This is part two of our SLIF recap (part one is here) and we’ll be talking a bit about how this conference was different from some of the others we’ve been to.

A Common Goal
With no booths, there wasn’t any incentive to talk to people other than to connect with them and to talk about how to better the senior living industry. Shared idea generation and innovative solutions to the problems that we all face were key points at the conference, as well as focusing in on the push from younger generations to help elevate the industry. We were excited to see an authentic interest from others in learning, collaborating, and in seeing how their organizations could help improve the lives of seniors and their caregivers.

Social Gatherings
In between the educational sessions and presentations was where a lot of the magic happened. There were plenty of opportunities between dinners, happy hours, and other social outings to meet new people from all different fields including tech, design, construction, and more. The laid back atmosphere of the whole conference contributed to great conversations and connections. 

Booth Traffic
It’s a common practice at other trade shows to see a lot of push from attendees to drive foot traffic to their booths. Often times, trinkets, coupons, and other small goodies will be offered to pull people in to chat about the attendee’s goods or services. SLIF was different in this way compared to some of the other conferences we’ve been to; there were no booths, no offerings, and a ton of opportunities to connect with other people.

We recommend going to as many conferences as you can, especially some of the bigger ones, even if it's just to see what's happening in the industry. While the others are great to go to, this one is a must. SLIF was our first time attending a conference like this as a supplier and although we were hesitant at first to make the financial commitment, we kept hearing from industry leaders and from members of our board about how much we would benefit from going; it was well worth the investment. We will definitely be in attendance next year and we urge you to look into meeting us there!

“It’s a conference I would highly recommend. I really appreciated the collaboration and wish that more conferences took on this ideal of community and shared innovation.”
-David Sawyer, CEO, TSOLife

Company, Senior Living, Conferences

Our 8 Takeaways From SLIF 2019

(Image by SLIF via Flickr)

We just got back from the Senior Living Innovation Forum a few days ago and it was an invigorating experience, to say the least. From dinners and excursions to educational sessions and presentations, we were glad to experience so many different ideas on how we can push the senior living industry forward. This year was our first time at SLIF, so we've put together a few things we were able to take away from the conference. 

1. One of the presentations revealed that a lot of residents in our senior living communities said they felt invisible. This is huge because, as we know, mental health and inclusion both play a role in a resident's physical health and longevity. 

2. Less activities and more life enrichment. A lot of the activities we schedule are focused on keeping a resident busy and distracted in the moment while life enrichment is focused on bettering the resident’s future through meaningful engagement and opportunities. It’s important for us to provide projects and activities that add value, purpose, and meaning to our resident’s lives.

3. In a panel discussion, operators were asked if they would rather spend money on life enrichment for the residents or new paint and a majority of them raised their hands for life enrichment. The appearance of our communities are important, but the overall well-being of our seniors is more important and we're glad to see this shift. 

4. There was a lot of discussion around how to better personalize the experience of senior living for each resident. The term 'personalized-care' is definitely an industry buzz word, but we were excited so see these practices being implemented both at the community level and resident level. 

5. AI is going to have a major impact, from better health decline indicators to marketing and sales tools. It's an exciting forecast in the industry for new technological innovations.

6. The senior living industry is still trying to figure out the middle-market. 

7. The labor and retention problem is still top of mind and operators are still trying to figure how we can resolve it. 

8. Being a company comprised of younger individuals who completely missed out on the Run DMC era, we also learned that they were amazing pioneers who can still put on an awesome show. 

Overall, the Senior Living Innovation Forum was a huge success and we love being part of a community that's helping to elevate the senior living space. We'll see you next year!