Company, Senior Living, "Technology"

Revamping the Resident Profile

Resident profiles can be a powerful tool to get to know your residents and provide better unique experiences and touchpoints for them, but the reality is, initial profiling upon move in is often inadequate . This is because resident profiles remain as handwritten forms that are susceptible to messy handwriting, outdated information, or worse, just not containing the info you need altogether.
 
Resident profiles are the starting point for offering living experiences on the individualized level, but filling them out and using them seems like they’re treated as more of a joke than as a way to get to know residents. In this post, we’ll be taking a look at why resident profiles got started in the first place, how they’ve evolved, and how we can make them useful again. We’re also giving out a free downloadable checklist so you can start building the perfect resident profiles.
 
Looking for the perfect resident profile interview?
 


Company, "Technology"

Minerva: The innovative Resident Insight Platform

For the past year and a half, TSOLife has been on a mission to change the senior living industry and provide real value to our partners: from preserving legacies of loved ones and creating beautiful life stories as keepsakes, to now housing the first Resident Insight Platform of its kind: Minerva.

Company, How To's and Tips, Workforce Engagement

How Staff Scheduling Can Influence Your Community

Company, Senior Living, Conferences

SLIF Recap Pt. 2: A  Supplier's Perspective


(Image by SLIF via Flickr)

Company, Senior Living, Conferences

Our 8 Takeaways From SLIF 2019


(Image by SLIF via Flickr)

We just got back from the Senior Living Innovation Forum a few days ago and it was an invigorating experience, to say the least. From dinners and excursions to educational sessions and presentations, we were glad to experience so many different ideas on how we can push the senior living industry forward. This year was our first time at SLIF, so we've put together a few things we were able to take away from the conference.